Fulfillment & Mail Management: Frequently Asked Questions (FAQs) 

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Friendship has the answer!  If you don't see the information you need, please contact us at 
(540) 442-1866 for an immediate response or email us at mailing@friendship-industries.com .

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  Mailing FAQs 
Q.  What is an indicia and why do I need one?
Q.  What if I don't have an indicia?
Q.  How can I qualify to mail at NonProfit rates?
Q.  I am not from Harrisonburg, but I have a NonProfit permit at my local Post Office. Can you use that permit number to mail in Harrisonburg?
Q.  I think some of my addresses are bad or are duplicated. What can I do to clean up my list?
Q.  I would like to mail a periodical through Friendship Industries, but my original entry point is in another location. What needs to happen?
Q.  Where do I send the mail list?
Q.  What are PLANET Codes and why should I consider using them?
Q.  What is Move Update and NCOA (National Change of Address)? Can you help me comply with the USPS rules?
Q.  What's the deal with repositionable ("sticky") notes on the outside of direct mailpieces? How does this work? And, can you attach them?
Q.  What is CASS Certification? Why is it important?
Q.  Did we miss an important question? If so.....
  For Links to more information on Fulfillment & Mail Management: 
"It's in the Mail"...Successful Marketing (With Mail) for Your Organization  
"NCOA-National Change of Address, Stop Mailing to the Wrong Addresses!"  
Mailing 101 - Pg 01 - USPS Basic Design Guidelines  
Mailing 101 - Pg 02 - Why We Automate  
Mailing 101 - Pg 03 - Design Standards, Part 1  
Mailing 101 - Pg 04 - Design Standards, Part 2  
Mailing 101 - Pg 05 - Automation Compatible Specifications  
Mailing 101 - Pg 06 - How to Decide if Your Mailpiece Qualifies for Standard Mail  
Mailing 101 - Pg 07 - Letter Design Quick Reference  
Mailing 101 - Pg 08 - Mail List Maintenance  
Mailing 101 - Pg 09 - Mail List DeDuping  
Mailing 101 - Pg 10 - Machineable Invitation Envelopes  
Mailing 101 - Pg 11 - Canadian Mailing for Publications  
RFQ-Request For Quote Template for Fulfillment Services  
RFQ-Request for Quote Template for Mailing Services  
Transfer Request Letter Template, Approved NonProfit with No Permit & No Authorization Number  
Transfer Request Letter Template, NonProfit Permit  
Transfer Request Letter Template, Use Company Name in Indicia  
Using Tabs, Wafer Seals and Glue Strips  
USPS Ancillary Service Endorsements Explained, February 2003  
USPS Bound Printed Matter Explained Q720, August 2003  
USPS Business Reply Mail Explained S922, October 2004  
USPS Media Mail Explained E713, March 2004  
USPS NonProfit Permit Application Form PS3624, October 1996  
USPS NonProfit Permit Eligibility Explained QS670, August 2003  
USPS NonProfit Transfer Permit Form PS3623, October 1996  
USPS On-Line Resources, September 2003  
USPS Periodical Additional Entry Form PS3510, November 2001  
USPS Periodical Eligibility E211, March 2004  
USPS Periodical Ride-Along Rules E260, July 2003  
USPS Permit Imprints Explained P040, November 2003  
What is the OneCode barcode?  

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